Following 2016’s Creative, Evolving, Relevant: Communicating the Library’s Value, which focused on how librarians communicate a library’s value to students and faculty, the new Taylor & Francis white paper explores how librarians communicate value to decision-makers.
Surveys, Statistics, Narrative: Communicating Library Value to Administrators is comprised of survey results and information from an extensive series of interviews and panel discussions to determine how “value” is most commonly defined and presented to administrators.
One such panel discussion was held at the 2017 Charleston Library Conference. Illuminating information was revealed on how a library’s value is often defined and measured, the metrics librarians and administrators consider most important when assessing value, and the storytelling and communication techniques which help librarians advocate to decision-makers. Click on the link below to view a short trailer of the panelist’s discussion, which will be available in full on Librarian Resources soon.
The participating panelists were:
Luke Swindler, Collections Management Office, Davis Library, University of North Carolina Chapel Hill
Alison Scott, Librarian Administrator, University of California, Los Angeles
Dr. Mark McCallon, Associate Dean for Library Information Services, Abilene Christian University
Jeffrey Matlak, Collection Development & Electronic Resources Librarian, Western Illinois University