User Experience in the Library

Modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old in the digital age. This FreeBook thus provides library practitioners and students of Library and Information Science (LIS) with a clear introduction to human-centered design, ethnographic methods, information access and exchange, as well as the use of physical space in the library – all of which is in light of the User Experience (UX) in the library.