Surveys, Statistics, Narrative: Communicating Library Value to Administrators

Following 2016’s Creative, Evolving, Relevant: Communicating the Library’s Value, which focused on the ways librarians communicate the library’s value to students and faculty members, this white paper explores the ways librarians communicate value to decision-makers such as university administrators.

This new Taylor & Francis white paper is the result of a survey of librarians to ascertain how “value” is most commonly defined, as well as an extensive series of interviews to dig deeper into how librarians present this value to administrators.

Download this illuminating white paper to learn how a library’s value is often defined and measured, the metrics librarians and administrators consider to be the most important when assessing value, and the storytelling and communication techniques that help librarians advocate for their libraries to decision-makers.